Our Policies
We wish you a pleasant time during your stay for the purposes of entertainment, official engagement and/or relaxation at Pine Breeze Getaway Lukenya. Please review these general policies, for visitors who want to make use of our accommodation or other facilities.
Modes of Payment
Payments can be made in cash (Kenyan currency) and institutional cheques for corporate events.
Check Out
Ensure you carry all your belongings and have settled all your bills upon exit. We'll not be responsible for lost items.
Meals
Whenever you order meals ensure they're eaten because meals not eaten are non-refundable / transferable.
Extra Requests
Special needs and requests must be arranged in advance and confirmations made by Pine Breeze Getaway Lukenya.
Bookings & Data Privacy
Settle your bill before you leave the facility. Your private data is only used for processing your booking.
Pets
Pet services are not provided at Pine Breeze Getaway Lukenya, neither are pets allowed at any of our premises.
Children & Extra Beds
Child cots or extra beds are not provided at Pine Breeze Getaway Lukenya. In the case of bed-wetting, the price of new mattresses will be charged to the respective persons (adults).
Conference Cancellation
Must be done either in writing and/or email. These cancellation fees apply: Up to 21 days prior to event: 50% due, up to 15 days prior to event: 75% due & less than & including 7 days: 95% due.
We're the ideal destination for work and leisure
GET IN TOUCH WITH US TODAY AND BOOK YOUR CONFERENCE / SEMINAR / HOLIDAY
